Tag Archives: Webinars

Probing Our Future

For some time, I’ve been mentioning The Transformation Society, a new organisation I co-founded with Dr. Neus Lorenzo. We are very excited about a project we will be doing at this year’s TCUK conference.

Posted in Report | Tagged , , , , , , , , , , , , , , , , , , , , | 2 Comments

Four Years on the STC Board – A Review

Dear readers, I have just completed two terms as a director at large of the Society for Technical Communication (STC). I think those of you who are STC members deserve a review of what those four years have – and … Continue reading

Posted in Rants, Report | Tagged , , , , , , , , , , , , , | 10 Comments

My Next Webinar – Join me for “Building Loyalty by Product Design – When customers become stakeholders”

Thursday, 14 August at 14:00 CEST, 1:00 pm BST, 8:00 am EDT My next free webinar takes a content strategist’s approach to the use of social media to feed back into product design and build customer loyalty. Once a customer buys … Continue reading

Posted in Recommendations | Tagged , , , , , , , , | Leave a comment

Where are the Content Industries Going?

Some of you may have heard me talk, already, about The Transformation Society – a new research group that I have co-founded in Barcelona with Dr. Neus Lorenzo, a specialist in new technologies applied to education. I’ll be blogging more … Continue reading

Posted in Report | Tagged , , , , , , , | 1 Comment

Are You Googleable?

A comment I made to one of Mark Baker’s recent posts, What is your primary media? Paper or the web? led to an interesting discussion about embedded user assistance. In my recent webinar series on User Assistance and Cognition, I used the … Continue reading

Posted in Rants | Tagged , , , , , , , , , , | Leave a comment

A Cognitive Design for User Assistance – Comprehensive Links

Update, 17 September 2015: Adobe has a new platform for its recorded webinars. Links to the recordings are now updated and will work correctly. It is important to follow the Instructions for viewing them, which is also updated. ————————————– I’ve had … Continue reading

Posted in Recommendations, Report | Tagged , , , , , , , , , , , , , , , , , , , , , | 6 Comments

Lost in the Meme Field of Good and Evil

For most of the last seven years, France has had a meme called Florence Cassez. Mlle. Cassez has spent all of those seven years behind bars in a Mexican prison. She was arrested for kidnapping, along with her boyfriend, a … Continue reading

Posted in Rants, Recommendations | Tagged , , , , | Leave a comment