English is Dead

The other day, I used my World’s First Digital Finger to tap the “Reply” button to an instant message from my best friend. I have about 10 000 friends, actually, but only around 1 273 qualify for “best” status. This one was complaining about the weather. “When it rains, it pours,” he said. I replied, “I like that – I go out in it, because to feel – to really feel – is a rare thing, these days.” Of course, when I go out to really feel the rain, I’m wearing my Polar Perfect Protection jacket, but I manage to really feel wet, all the same. My best friend – sorry, I can’t remember his name just now – was worried about global warming. “Everything in its own time,” I told him. “Don’t like the weather? Wait a while.”   He wasn’t real happy with that answer. “My world class weather station software tells me that the times, they are a-changin'” was his quip.”The more things change, the more they stay the same,” I replied.

Continue reading “English is Dead”

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Why the EU is Failing

News flash: The very day of this writing, former president of the European Commission José Manuel Barroso announced that he has been hired by the banking firm, Goldman Sachs, in a “non-executive advisory role.” Goldman Sachs was the bank that advised former Greek governments how to paper over their excessive debt, and then speculated on that same debt. José Manuel Barroso was EU commission president at the time. You can understand why the average European citizen doesn’t like the EU when news of this sort comes out just after the Brexit vote.

Oh, yes – Barosso’s main job will be to mitigate the impact of Brexit – hah!

Note: This is not part 2 of Brexit, as I promised – that will come soon. I think this is needed first. Warning: it’s very long, this post is – but read it anyway.

In the flurry of post-Brexit hand wringing, I think there is an important point to be made, and the leaders of Europe aren’t going to make it, so I will (never say I don’t have hubris…).

J’accuse !

Yes, I accuse each and every European government, regardless of its political colour, of deliberately fomenting hate for the European Union among its nationals. Most European newspapers and magazines also bear responsibility for this.

Continue reading “Why the EU is Failing”

The Morning After: Brexit of Champions

How poor communication and The Big Lie affected the referendum in the UK to leave the European Union

Well, well, here we are, cleaning up the mess after the UK has voted to leave the European Union. It was quite a party, the hooligans were out among the lambs, detritus was thrown and left on the ground, hangovers were rampant, and come the mourning after, everyone had to get a grip on in order to keep down their Weetabix.

Apparently, already four million people (as of this writing) have signed a petition asking if they couldn’t just vote again – pleeeeeze. According to a Washington Post article, Britons spent the next day searching on line to find out what the European Union was. You’d think they’d have wanted to do that before they voted, wouldn’t you?

Lie to me

A good piece of the answer to why they didn’t comes with the now time-worn phrase, “The big lie.”

Continue reading “The Morning After: Brexit of Champions”

Words Are Important

Back in the 80s, when I worked in radio, I remember very vividly the words of Andre Codrescu, a writer and commentator on NPR, the U.S. national public radio network. Codrescu came to the U.S. escaping Nicolae Ceausescu’s Romania. In one commentary, he was recalling some event involving either protest, writing, or both. I no longer recall what the event was, but I remember this sentence:

In Romania, words have power. You can go to jail for them.

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The Coming Crisis

I’m not an academic. I haven’t done any research. I just observe the world and say what I see, and what I see is this:

  • We think it’s OK to deliver personal attacks, salacious innuendo, smear campaigns, and lies, and refer to it as “political discourse.”
  • We think it’s OK to advertise every product made in every part of the globe at every level of quality as “the best” – thereby rendering the word “best” meaningless.
  • We think it’s OK to announce loud and clear that we are against money laundering, tax evasion, and fiscal fraud, proclaim significant measures to combat them, and do nothing.
  • We think it’s OK to patent living organisms, genetic codes, and other aspects of life on this earth, as if they were industrial products.
  • We think it’s OK to use a term like “intellectual property,” and we think we can buy and sell ideas.

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A Cognitive Design for User Assistance – Comprehensive Links

Update, 17 September 2015: Adobe has a new platform for its recorded webinars. Links to the recordings are now updated and will work correctly.

It is important to follow the Instructions for viewing them, which is also updated.

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I’ve had a number of emails, tweets, and other requests for information on how to get slides or recordings of the webinar series I just finished for Adobe.

Thanks are in order

First off, I need to thank all of you who attended, asked questions, passed me feedback and food for thought.

Thanks also to Adobe for giving me the space and the freedom to present these ideas, and promote the research we are starting to do in The Transformation Society. I’ll be blogging about that more in the near future.

Some Practical Information

Slides are posted as pdf files to Slideshare. You are welcome to use, but not modify, these slide decks, with attribution.

Recordings of the webinars are on the Adobe site – you need to have an adobe.com account to get to them. This will not hurt, I promise 😉 You can get the account for free, and there’s no obligation attached to it.

 Instructions for viewing webinar recordings 

When you click the links to the webinar recordings, you’ll arrive at the webinar description page. Click the “register” button, then fill out the form. You’ll be sent a link that will activate watching. The user experience is less than stellar, but don’t worry about it – just plod through, you’ll end up at the recording, just as we promised 😉

The Links

Session 1: Users Become Learners

Session 2: Empowering User/Learners Through Cognitive Development

Session 3: Integrated Learning: Building Customer Loyalty

 I’ve tested the links, and as of this writing, they all work as advertised.

Enjoy!

 

Doing Well by Doing Good

In the late 1930’s, two significant political figures discovered new technology.

At the time, the new technology was called Radio. And both of these political figures discovered, pretty much in parallel, its power and influence.

One of these figures was Nazi Propaganda Minister Joseph Goebbels.
The other was New York City Mayor Fiorello La Guardia. Continue reading “Doing Well by Doing Good”