Tag Archives: UX

TCS 5: Adobe’s Bold Move

At the beginning of 2014 Adobe released Technical Communication Suite 5, with new versions of all its key software elements. As I mentioned in a recent post, I’ve been asked to blog on a lot of subjects. This is one. … Continue reading

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Dear Readers, please visit the Gather Content blog, where I have just published a guest post: Your Software Needs a Content Strategy Too!

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We Are Family

Over here in Europe, we get a fair number of American TV series, but not all of them. Recently, a friend passed me a complete set of all the existing episodes of Firefly which I’ve been enjoying immensely. I’d not heard of … Continue reading

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Are You Googleable?

A comment I made to one of Mark Baker’s recent posts, What is your primary media? Paper or the web? led to an interesting discussion about embedded user assistance. In my recent webinar series on User Assistance and Cognition, I used the … Continue reading

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A Cognitive Design for User Assistance – Comprehensive Links

Update, 17 September 2015: Adobe has a new platform for its recorded webinars. Links to the recordings are now updated and will work correctly. It is important to follow the Instructions for viewing them, which is also updated. ————————————– I’ve had … Continue reading

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Let’s Break a Tech Comm Rule

Update: Links to all session slides and recordings are grouped here. I’ve been a technical communicator for nigh on 20 years. I teach technical communications. I theorize about technical communications. And for all this time, I have steadfastly held to the … Continue reading

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I Keep Thinking…

…about all this communication stuff: I keep thinking about how information architects don’t like to be called UX designers. “IA is so much more,” they say. The “more” they’re talking about includes content. Not Lorem Ipsum, but real content. Many … Continue reading

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