Tag Archives: interaction model

Dear Readers, please visit the Gather Content blog, where I have just published a guest post: Your Software Needs a Content Strategy Too! Advertisements

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We Are Family

Over here in Europe, we get a fair number of American TV series, but not all of them. Recently, a friend passed me a complete set of all the existing episodes of Firefly which I’ve been enjoying immensely. I’d not heard of … Continue reading

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A Cognitive Design for User Assistance – Comprehensive Links

Update, 17 September 2015: Adobe has a new platform for its recorded webinars. Links to the recordings are now updated and will work correctly. It is important to follow the Instructions for viewing them, which is also updated. ————————————– I’ve had … Continue reading

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The Humanist Nerd Reviews Adobe TC Suite 4

Adobe recently released Technical Communication Suite 4 (TCS4), the latest version of their integrated collection of technical communications tools. Context I am a long-time FrameMaker and RoboHelp user – I used RoboHelp when it was still an independent company called … Continue reading

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Find Your User’s Voice

I’m working on an interesting problem these days. I have a client who is about to release a new software product. I can’t tell you what it does, for obvious reasons, but I can tell you that it does some … Continue reading

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