My name is Ray Gallon. I am a technical communicator.
“So what is it, exactly, that you do?” I hear this a lot from people, even people that know me for many years.
It used to be easier to explain: ”You know, those manuals that come with products, or software, you know, the ones nobody ever reads? Well, I write them.”
Except, I don’t anymore. My profession has become something transcendental, mysterious if not actually mystical. It is a great way to learn all kinds of new skills, and to mix three things that are my passion: Communication, Culture and Technology.
This blog started out as a place to talk about what I see as the issues in my profession – but more and more, I think it needs to be about communication in general, and how our lives relate to it. As the boundaries between our public selves, professional selves, and private selves become more and more fuzzy and permeable, it is probably, in the end, about all of life.