Words Are Important

Back in the 80s, when I worked in radio, I remember very vividly the words of Andre Codrescu, a writer and commentator on NPR, the U.S. national public radio network. Codrescu came to the U.S. escaping Nicolae Ceausescu’s Romania. In one commentary, he¬†was recalling some event involving either protest, writing, or both. I no longer recall what the event was, but I remember this sentence:

In Romania, words have power. You can go to jail for them.

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The Importance of Labels

Those who work in certain regulated industries, most especially the pharmaceutical field, know that labels are important. In fact, companies have people who do nothing but manage the labels of their products, and the language on them. This is because a change of even the positioning of a comma can require going through a regulatory re-approval process.

While this might seem like a lot of bureaucratic hassle to some, the reasoning is that a minor typographical error on a label can cost lives.

There are many aspects of life other than technical communication where this is true, and I have recently had the sad occasion to experience one case.

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