Summerfall Conference Season

In June and September your Humanist Nerd spoke at four different conferences. In this post, I’ll tell you about UA Europe, Congility, and TCUK. I’ll save a separate post for EuroIA.

UA Europe – In a Class By Itself

UA Europe has always struck me as different from other tech comm conferences in Europe. I’m not totally sure why, but the audience seems a bit different – perhaps with more of a traditional tech WRITING orientation. This is not to say that they aren’t interested in new aspects of tech comm practice, just that they may be more preoccupied with the specific writing aspects.
Continue reading “Summerfall Conference Season”

Content Strategy: A Wicked Problem

This is the title of my guest post at Adobe TechComm Central. Please have a read there.

You are welcome to add comments here or in the Adobe blog.

Where are the Content Industries Going?

Some of you may have heard me talk, already, about The Transformation Society – a new research group that I have co-founded in Barcelona with Dr. Neus Lorenzo, a specialist in new technologies applied to education.

TransForm2

I’ll be blogging more about The Transformation Society in the near future – but you can already see the results of some of our research.

Continue reading “Where are the Content Industries Going?”

A Cognitive Design for User Assistance – Comprehensive Links

Update, 17 September 2015: Adobe has a new platform for its recorded webinars. Links to the recordings are now updated and will work correctly.

It is important to follow the Instructions for viewing them, which is also updated.

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I’ve had a number of emails, tweets, and other requests for information on how to get slides or recordings of the webinar series I just finished for Adobe.

Thanks are in order

First off, I need to thank all of you who attended, asked questions, passed me feedback and food for thought.

Thanks also to Adobe for giving me the space and the freedom to present these ideas, and promote the research we are starting to do in The Transformation Society. I’ll be blogging about that more in the near future.

Some Practical Information

Slides are posted as pdf files to Slideshare. You are welcome to use, but not modify, these slide decks, with attribution.

Recordings of the webinars are on the Adobe site – you need to have an adobe.com account to get to them. This will not hurt, I promise ūüėČ You can get the account for free, and there’s no obligation attached to it.

 Instructions for viewing webinar recordings 

When you click the links to the webinar recordings, you’ll arrive at the webinar description page. Click the “register” button, then fill out the form. You’ll be sent a link that will activate watching. The user experience is less than stellar, but don’t worry about it – just plod through, you’ll end up at the recording, just as we promised ūüėČ

The Links

Session 1: Users Become Learners

Session 2: Empowering User/Learners Through Cognitive Development

Session 3: Integrated Learning: Building Customer Loyalty

¬†I’ve tested the links, and as of this writing, they all work as advertised.

Enjoy!

 

Let’s Break a Tech Comm Rule

Update: Links to all session slides and recordings are grouped here.

I’ve been a technical communicator for nigh on 20 years. I teach technical communications. I theorize about technical communications. And for all this time, I have steadfastly held to the great rule that you do not mix concepts with tasks.

DITA has three major topic types. Two of them are Concept and Task. Why? To keep them separate, of course – everyone knows that!

And yet – and yet – and yet – here I am, telling you that “everything we know is wrong.” Continue reading “Let’s Break a Tech Comm Rule”

The Humanist Nerd Reviews Adobe TC Suite 4

Adobe recently released Technical Communication Suite 4 (TCS4), the latest version of their integrated collection of technical communications tools.

Context

I am a long-time FrameMaker and RoboHelp user – I used RoboHelp when it was still an independent company called eHelp, and have seen it evolve through several acquisitions, several versions, often retaining some of its most frustrating problems, even after transitioning from eHelp to Macromedia to Adobe.

I stopped using these tools, not because I didn’t like them any more, but because their model no longer conformed to what I needed: structured, modular XML authoring with multiple publishing channels.

This also means that I am no longer the expert I once was on these products, and have have tested some of what is available in TCS4, without (yet) drilling down into its depths. Continue reading “The Humanist Nerd Reviews Adobe TC Suite 4”