Author Archives: Ray

About Ray

Ray Gallon is co-founder of The Transformation Society, a research and consulting company, and owner of Culturecom, a company that provides business process improvement through communication. He has over 40 years as a communicator, first as an award-winning radio producer and journalist, then in the technical content industries. His management experience includes a stint as program manager of WNYC-FM, New York City’s public radio station. Ray has always been interested in the meeting point between technology and culture, and has used his broad experience to advantage with companies such as IBM, General Electric Health Care, Alcatel, 3M, and the OECD, as well as in smaller companies and startup enterprises. He has been quoted as saying, “Since the beginning, I have been, paradoxically, communicating and shooting myself in the foot. I find that this combination leads to fascinating outcomes that have made me one of the most fortunate people I know.” Ray is a university lecturer and a speaker at events throughout the world. He has contributed articles and chapters to many books and periodicals and is the editor of the recently published “Language of Technical Communication” (XML Press).

The Morning After: Brexit of Champions

How poor communication and The Big Lie affected the referendum in the UK to leave the European Union Continue reading

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Four Years on the STC Board – A Review

Dear readers, I have just completed two terms as a director at large of the Society for Technical Communication (STC). I think those of you who are STC members deserve a review of what those four years have – and … Continue reading

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Pot Shots: They’re So Easy

It’s been 15 years since I moved out of Paris, and three and a half since I stopped going there regularly to work. And still, I find myself feeling that the recent assault in the French capital was an assault … Continue reading

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Adobe FrameMaker 2015: Traditional Future

Adobe’s newest suite of technical communication products, TCS 6, has just appeared, all new and squeaky clean, with its lead products rebranded as “2015 Releases.” I’ll write again later about the suite as a whole, but this post is specifically … Continue reading

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Words Are Important

Back in the 80s, when I worked in radio, I remember very vividly the words of Andre Codrescu, a writer and commentator on NPR, the U.S. national public radio network. Codrescu came to the U.S. escaping Nicolae Ceausescu’s Romania. In … Continue reading

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The Evolution of oXygen 17

For the last few weeks, I’ve had a chance to play with the beta of oXygen 17, which has just been released by publisher SyncRO Soft. In keeping with my previous post, I’m going to focus on how the software is evolving. … Continue reading

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How the Humanist Nerd Approaches Software Tools

The Humanist Nerd explains how he approaches posts about software for technical communication, especially when he has a relationship with the company that publishes it. Continue reading

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