The Transformation Society

Farewell to Technical Communication

Last May, I attended the STC Technical Communication Summit in Denver. It had been a couple of years since my last Summit, and it felt good to be there. I was among friends, on familiar ground, sharing expertise and tall tales, reveling in a kind of homecoming. But it was also a bittersweet occasion. At the end of my presentation on living in volatile contexts, I announced my farewell to technical communication.

For some time now, some of you have heard me speak of The Transformation Society. The idea came when we were talking about The Information Society, and realized that what was needed was not more information, but transformation! Transformation of information into useful knowledge, transformation from aggregation (a collector’s mentality) to diffusion (a community sharing mentality). Transformation from immobility to dynamic flexibility; from habit to exploration; from fixed diplomas to lifelong learning.

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